News & Blogs

Danny Baker - A Lesson In How Not To Manage A Crisis

10 MAY 2019 | POSTED BY CHARLIE MACLEAN-BRISTOL

Following the sacking of BBC Radio 5 Live's presenter Danny Baker, Charlie discusses his thoughts on the incident and the crisis management lessons to be learnt. The sacking of Danny Baker, a presenter on BBC Radio 5 Live, caught my eye this week as it had a number of both good and bad practice crisis management elements. I thought for today’s bul...

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Hurricane Planning - New Learning Points

26 APRIL 2019 | POSTED BY CHARLIE MACLEAN-BRISTOL

This week, Charlie looks at what points you should consider when planning for a hurricane. For the last couple of weeks I have been in the Caribbean, helping a power and water company plan for hurricanes, so I thought I would share what I have learnt. I have done a reasonable amount of hurricane planning before, and have interviewed several people who lived...

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To Recall or Not to Recall

19 APRIL 2019 | POSTED BY CHARLIE MACLEAN-BRISTOL

Following the recent Fisher-Price incident in the news, Charlie discusses product recall and the difficult decisions that organisations face. This week’s news has been dominated by the fire in Notre-Dame Cathedral. I have noticed the story has already shifted from the initial shock at seeing such an iconic building on fire, to questioning how if over...

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Business Continuity 2025 - What Will Future Incidents Look Like?

12 APRIL 2019 | POSTED BY CHARLIE MACLEAN-BRISTOL

In the first bulletin of his new 'Business Continuity 2025' series, Charlie discusses what incidents might look like in 2025. There wasn’t a particular incident which took my fancy to write about this week, so I thought I would write about what BC might look like in 2025. On a separate note, I must congratulate and send solidarity to the peop...

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Risky Business: Is Looking at Likelihood a Waste of Time?

05 APRIL 2019 | POSTED BY CHARLIE MACLEAN-BRISTOL

In this week's bulletin, Charlie discusses whether you should consider likelihood when conducting a risk assessment. I thought this week I would talk about risk assessment. I did consider writing something on Brexit, but I thought it would probably end up being out of date, before I had finished writing! For a while, business continuity has always had...

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Using Dark Websites for Crisis Communication - Three Case Studies

22 MARCH 2019 | POSTED BY CHARLIE MACLEAN-BRISTOL

Charlie discusses the use of dark websites for crisis communication. I thought this week I would discuss the use of dark websites for crisis communication. When you hear about a crisis on the news, I always suggest you take a look at the organisation's website and see how they are portraying the incident. A dark website is a website which is hidden fr...

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Ten Years of Teaching the CBCI Certification Course - What Has Changed?

15 MARCH 2019 | POSTED BY CHARLIE MACLEAN-BRISTOL

Charlie looks at how the CBCI Certification Course (GPG) has changed over the last ten years. Just before I start this week's bulletin, our thoughts are with the people of New Zealand after the attack on the two mosques today. This week I have been teaching the CBCI Certification Course (GPG) in Glasgow and I found myself thinking about how the course...

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We're Finalists at the CIR Awards!

14 MARCH 2019 | POSTED BY ROGER BROOMFIELD

PlanB Consulting are proud to announce that our Senior Consultant, Gillian Logie, has been shortlisted for Adviser of the Year at the CIR Magazine Business Continuity Awards 2019. Gillian, who joined PlanB in 2017, has been an integral part of our consultancy team and we're delighted to see her hard work recognised. Her success follows our achievement...

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An Old Threat Returns

08 MARCH 2019 | POSTED BY CHARLIE MACLEAN-BRISTOL

Charlie looks at the latest spate of parcel bombs and why now might be a good time to review your plans, procedures and awareness. This week I was down in London delivering the Managing and Preparing for Cyber Incidents course. I noticed in the news at lunchtime that parcel bombs had been sent to Heathrow Airport, Waterloo Station and London City Airport. T...

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Cyber Playbooks - Updated & Revisited

01 MARCH 2019 | POSTED BY CHARLIE MACLEAN-BRISTOL

Charlie discusses developing a new kind of playbook which could help you plan for different types of cyber-attack. This week I have had a bit of an epic journey. I started off in Shetland and ended the week in Abu Dhabi, having spent a couple of days in Riyadh, Saudi Arabia. I only visited one company in Saudi, but their business continuity was pretty impre...

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